The call center also serves transactions: SNAPTIK
The call center also serves transactions: SNAPTIK

The call center also serves transactions: SNAPTIK

Customers need to learn more about the permata call center

Gem call center is definitely very useful when used by customers. This is because regulations in the banking world are not as simple as imagined. When an individual hasn’t fought in the banking world for a long time, confusion inevitably makes a difference in various aspects. It’s not a good decision if you’re thinking about yourself.

After all, the confusion of self-reflection will not solve the problem. Network search also doesn’t answer completely. Under these circumstances, the best way you can do is to contact the call center. If you contact the call center, you will definitely get a detailed answer.

But now most customers don’t know when is the right time to contact the call center. Don’t just contact the call center when you’re in trouble. There are several banking services provided by CS so you can contact them when you need this service.

Various services available at your call center

Customer complaint service is the first feature of a permissible call. This is the most common type of call center service. Most people even believe that this is the only alternative to the existence of PermataTel. The complaints that can be discussed yourself are varied. The first complaint concerns lack of funds.

If you believe that some funds are out of balance, please contact permata call center for further needs. PermataTel can also be contacted if you have any questions regarding the various services permata provides. By inquiring on the phone, you can cut down on the time that comes to the bank.

You can also contact this call center if you have a number of problems with the missing ATM card or ingested. In such a problem, CS will temporarily close your ATM card to reduce the likelihood of the card being used by irresponsible individuals.

You can also use a Permata call center when you want to find out general information from the banking sector. The first highly searchable information concerns the balance. Just by answering a few questions, your account balance will be mentioned. In addition to the status, the amount of the last transaction will also be mentioned.

You can also get some product information if you contact them. Gem itself actually has a lot of product services. This product service includes savings and credit cards. In addition, there is also a product service that is not very common such as checking accounts, loans, deposits.

If you are in a new city and are not very familiar with the city, you should also contact the permata call center . By contacting him, you can find out the next Permata article, making it easier to make problems. CS will also respond when you ask for the latest exchange rate.

The call center also serves transactions

In addition to providing a variety of information, call centers can also serve a variety of businesses. One of the most common transactions that can be made through PermataTel is bank transfers. The transfer itself does not only take place to the first banks. You can also make the transfer to another bank.

In fact, the permata call center also provides  a transfer function to digital wallets such as OVO and DANA. Payment of some invoices and purchases can also be made through the call center. One of the most common payments through PermataTel is credit card payments. When this is done, there are two documents that need to be prepared.

The first data is the account data, and the second data is the credit card data. The account data is used as a person who pays while the credit card information is used as an account to be paid. Some installments can also be paid through this call center. The installments themselves are like FIF and ACC.

In fact, other types of financial installments can also be paid. But make sure that finances are public finances in Indonesia. If it is not official, PermataTel may not provide a direct debit feature for funding. For this type of funding, CS will suggest transactions in the form of regular transfers.

Some bills can actually be paid through PermataTel. The bill itself is as diverse as Telkom’s PAM. In fact, bills from education costs to electricity can also be made through the call center. When you pay your account, make sure the requested data gets the right answer. If it is wrong, the payment may also be the wrong purpose.

This causes the money you don’t even spend to pay the bill. Finally, the presence of a call center will also help with the purchase of several items. One of the most likely is an electronic pulse. Make sure the number you entered is correct. In addition, Permata Tel will also assist in the purchase of foreign currency.

How to contact permata call center

Contacting the call center itself is not a difficult issue. I’m sure everyone can contact him on their own. To contact PermataTel, there are several numbers when you are at home and abroad. This is because there are some costs that need to be incurred. If you are abroad, the percentage used is interlocal.

If you contact us nationally, there are three options depending on the type of service you have. Three types of options are PermataTel, priority banking and pre-emptive banking. PermataTel is the most common type because anyone can use it. However, the priorities and pre-emptive banking system are intended only for certain parties.

Priority banking is reserved for customers who have met the criteria and are in the priority category. In terms of predetermined banking, those who can contact her are only customers with premium services. If you would like to contact Permata Tel Call Center , you can call 1500-111. For the priority banking service itself, you can contact 1500-100.

In terms of predetermined banking services, you can call 1500-110. The number is certainly different when relations need to be carried out abroad. But the switch is always the same. Contacts abroad must also see whether to use permataTel, Priority Banking or Premier Banking.

For permataTel, the foreign number is +6221-1500-111. For the priority banking sector itself, the number abroad is +621-1500-100. Finally, the forbidden foreign bank number is +6221-1500-110. You can call all these numbers freely for 24 hours. In doing so, even the problem will be solved early in the morning.

It’s not just over the phone.

Contacting the permata call center can not only be done by phone. There is another way if you don’t have electronic credit in stock. The first way you can do this is by email.

Banca Permata itself has an official email service at the address By contacting him, you will receive free answers. However, waiting times for email communication are obviously slower than using your phone directly.

If you want it to be easier, you can also contact him via social media. Permata Bank’s official social media accounts can be found on Twitter with @PermataCare account. On Twitter, you can contact your account via Direct Message (DM) or by mentioning questions on your account.

Don’t get hurt because you don’t use call center facilities when faced with obstacles in the banking world. This would obviously be an unpleasant experience considering that contacting the call center itself is not really a difficult issue. Therefore, be sure to save gem call center contacts  on your phone.

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