Top questions about Jenius via CS Services : DownloadLaguPro
Top questions about Jenius via CS Services : DownloadLaguPro

Top questions about Jenius via CS Services : DownloadLaguPro

About Jenius, Jenius call center, benefits and amenities

In this article, we will discuss the Jenius call center and what are the advantages of Jenius himself. Jenius is actually a digital banking application where this application can help you perform various financial activities such as saving, transactions to manage finances.

In the completely digital era, everything becomes simple, although youdo not need to do it from one place, namely from a smart phone or smartphone that is already based on iOS or Android. Jenius is an application launched by Bank BTPN in 2016 and is growing to this day.

This application can even connect to the national banking ecosystem and international payment systems using Visa debit cards and national payment gateways or GPN. Many are very helped by the existence of this genius because it is an application that is considered smart for managing finances.

Many people are looking for information about the Jenius call center just to get information related to its functions. The fact is that this application simplifies banking activities in which you can send money, pay bills, save to make deposits only with a smartphone so it is very convenient.

What are the benefits of using Jenius?

Like the discussion earlier where this application really makes someone’s banking operations easier because all transactions can only be done with a smartphone.   It won’t keep up with the development of technology that’s getting more sophisticated day by day, so you don’t have to come or queue at the bank in person.

There are many amenities that you can get by using only one account, you can already enjoy a variety of transactions.  Start by depositing funds, withdrawing without visiting a bank or ATM.  So it is  very practical in  conditions that are more advisable to  be inside the  house as during the current  pandemic.

Jeniu’s self has several types of cards, namely m-cards, e-cards and x-cards.  For the e-card itself, it’s a virtual card that looks more like a credit card. If the m-card type is a type of active balance card or main account balance and x-card that is  almost similar to m-card, it can be used for transactions and cash withdrawals but there is a daily shopping limit.

The types of savings from Jenius also vary, namely Flexi Saver, Dream Saver and Maxisparare so that you can choose or adapt to your needs. For more information, you are advised to contact the Jenius call center. This digital card also provides many advantages, including :

  1. No transfer fees despite different banks
  2. Gratin cash withdrawals at ATM
  3. Can open an account easily, namely online so it is very easy and practical
  4. There are no administration fees so every month the balance remains secure
  5. Can be used abroad as Jenius is part of the Visa network

Top questions about Jenius via CS Services

In the midst of a pandemic like this, it is recommended to be at home, so that all kinds of transactions can be made online. So genius can be used as one of the solutions when you want to trade or open a new account, but even so, there are still many people who feel unfamiliar with the process.

There arenot a few people who contact Jenius call center services  to get detailed information. There are several frequently asked questions such as how to top up the balance, how to see the account number and what are the different types of savings, namely Flexisparare, Dream Saver and Maxisparare.

Topping up the balance is actually very simple, you can make a transfer from another bank by entering the bank’s BTPN code, which is 213, then your Jenius account number and the mobile number registered with Jenius. You can check your mobile number and account number via the Jenius application in the profile menu.

Many are curious if they can get a passbook, the Jenius application itself does not provide a passbook directly without an e-statement or current account that you can even access every month through the profile and settings of the application or you can also use the Jenius call center service.

You can download the application through the Play  Store or  the App Store, it can be adjusted to the smartphone you are using regardless of whether it is based on Android or iOS. As for the different types of savings, you can use Flexi saver as an emergency fund or deposit that provides flexibility for withdrawals or deposits.

As for the dream saver, you can use it for savings according to specific goals that you will achieve in the future. The last one is the Maxi server where you can make time deposits. Of the three types of savings, you can choose which one suits your needs.

Features of a very useful  application

Using this banking application means that you can control all payment card activities from the card center menu. In fact, you can also change the daily withdrawal limit or transaction shopping limit for each Jenius debit card because there is a feature called change the limit so that your finances are more controlled.

Without contacting the Jenius call center,  you can make pin changes, block and unblock again, and viewtransaction history.    So, later, even if there is no physical passbook, you can view transactions through the digital card or debit card.

This digital card is even connected to national ATM networks and Visa networks around the world.  So you don’t have to do any upgrades anymore to shop at home or abroad.   No wonder many are interested in opening this debit account.

After opening an account, the debit card is sent by  the bank at the registered address.   If the address is in Jabodetabek, you can get a debit card  for 2  days  during working  hours  and in addition to that, you can  get it within 7  days of working hours  since you made a card request previously mentioned.

If more than the  general time limit  mentioned you still have not received the debit card, you should immediately contact Jenius customer service or call center  for more information. Through the call center, you can find out the status of the payment card delivery.

How comeI for the Help Center for Information and limitations?

When you experience problems, you can contact the call center or BTPN care on 1500 300 or via international call on +62 21 2450 5500. Through the Jenius hotline or call center service , you can consult both ways to immediately receive treatment about the obstacles you experience.

If you do not have the opportunity to call the number above, you can send an email to customer service at address. In the meantime, to get general information about Jenius debit card, you can contact

Just a suggestion when creating a PIN for a Jenius debit card, you should use a different PIN number for ATMs and applications.  This is just a preventative measure to make  transactions more secure and have fewer barriers that require you  to  contact the Jenius call center.

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